Privacy policy

Privacy Policy

Last updated: August 2026

At Homzo Live, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Information you provide when contacting us
  • Device and website usage information, such as browser type, IP address, and pages visited

We only collect information that is reasonably necessary to operate and improve our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Provide customer support
  • Confirm or communicate about your purchases
  • Improve our website, products, and customer experience
  • Prevent fraud or unauthorized activity
  • Send promotional or marketing communications where permitted and appropriate
  • Measure and improve the performance of our advertising campaigns

3. Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems.

For Cash on Delivery (COD) orders, we use the information you provide to process and deliver your order.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and measure advertising performance.

We may use advertising and analytics technologies such as Meta Pixel to help us understand how visitors interact with our website and to measure the effectiveness of our Facebook and Instagram advertising.

5. Sharing Your Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and courier services
  • Payment providers
  • Website and e-commerce service providers
  • Advertising and analytics platforms
  • Other service providers that help us operate our business

We only share information that is reasonably necessary for the relevant service.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our store may use third-party services and platforms to operate our website, process orders, deliver products, process payments, and measure advertising performance.

These third parties may have their own privacy policies governing how they handle information.

8. Marketing Communications

If you provide your contact information, we may use it to communicate with you about your orders, products, offers, or other relevant information.

If you no longer wish to receive promotional communications, you can contact us and request to opt out.

9. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.

10. Your Privacy Choices

You may contact us if you want to:

  • Ask about the personal information we may hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request that we stop using your information for certain marketing purposes, where applicable

Some information may need to be retained when required for legitimate business, legal, or transaction-related purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Homzo Live
Email: homzoliving2@gmail.com

Thank you for trusting Homzo Live.